Refund policy


Last Updated: August 2026

At AutomateWeb.online, customer satisfaction is important to us. Please read this Return & Refund Policy carefully before making a purchase.

Contact Information

Store Name: AutomateWeb.online

Email: farisdafa@atomicmail.io

Business Address:
34 Avenue 14eme Avenue
60260 Lamorlaye
France

Digital Products

All products sold on AutomateWeb.online are digital products delivered electronically. Due to the nature of digital content, products are considered delivered once access has been granted, the file has been downloaded, or the product has been emailed to the customer.

Refund Eligibility

We offer refunds only under the following circumstances:

  • The product was not delivered successfully.

  • The downloaded file is corrupted and cannot be accessed.

  • The product received is substantially different from the product description.

  • Duplicate purchases made accidentally.

To request a refund, customers must contact us within 14 days of purchase and provide sufficient details regarding the issue.

Non-Refundable Situations

Refunds will not be provided in the following cases:

  • The customer changes their mind after purchase.

  • The customer no longer needs the product.

  • The customer did not read the product description before purchasing.

  • The customer lacks the necessary software, equipment, or technical knowledge required to use the product.

  • The customer requests a refund after successfully downloading, accessing, or using the product without a valid technical issue.

  • The customer provides incorrect email information during checkout.

Technical Support

If you experience any issues accessing or using your purchased product, please contact our support team before requesting a refund. We will make reasonable efforts to resolve any technical problems.

Refund Process

Approved refunds will be processed back to the original payment method used during purchase.

Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Chargebacks

Customers are encouraged to contact us before initiating a chargeback with their bank or payment provider. Most issues can be resolved quickly through our support team.

Policy Updates

We reserve the right to modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions regarding this Return & Refund Policy, please contact:

Email: farisdafa@atomicmail.io

Address: 34 Avenue 14eme Avenue, 60260 Lamorlaye, France